Choose your channel below
Contact Us
Two teams, two channels — please choose the right one.
For power grid, BESS, EV charging and other project inquiries, our B2B team is here to help.
If you purchased ENERNOVA solar cables or MC4 connectors on Amazon, our consumer support team handles your order, warranty and replacement requests directly.
Business Inquiries
Grid, BESS, C&I, EV charging
sales@enernova.cn
Order & After-Sales
Solar cables & MC4 connectors
support@enernovatech.com
Physical Address
14Floor 6# Building China Resources
Landmark Plaza Jinan China
How Can We Help You?
Select the option that matches your purchase — this takes you straight to the right team.
Business & Project
Power grid, BESS, C&I and residential storage, EV charging, distribution & OEM cooperation.
- Project quotation & technical proposal
- Distributor / wholesale partnership
- Custom & OEM requirements
Email sales@enernova.cn
WhatsApp +86 130 1171 7792
Amazon Order Support
Solar extension cables, Y-branch cables, connection & adapter cables and MC4 connector kits bought on Amazon.
- Damaged, missing or wrong item
- Warranty claim & replacement
- Installation & technical help
Consumer support support@enernovatech.com
Fastest: reply in Amazon Buyer-Seller Messaging from Your Orders.
Our Professional Team
B2B Professional team service
Schowell
Jacey
📦 Purchased on Amazon? Our consumer support team handles it — use Amazon Order Support instead.